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|Hydrix Pty Ltd respects your privacy and are committed to protecting it.|
1. Sites covered by this Privacy Statement
This Privacy Statement applies to all hydrix.com-owned websites and domains.
Links to non-Hydrix websites
2. Types of information we collect
This Privacy Statement covers personal information, non-personal data collection and aggregate reporting.
To personalize our websites, services or communications and improve our products and services, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our products or services. Providing this additional information is optional.
3. Children's privacy
Hydrix is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Hydrix does not knowingly collect information from children under the age of 13 and Hydrix does not target its websites to children under 13.
4. How we use your information
Hydrix uses your personal information to provide you with services and to help us better understand your needs and interests. Specifically, we use your information to help you complete a transaction or order, to communicate with you, to provide service and support, to update you on services and benefits, to personalize promotional offers and to personalize some online content. Occasionally we may also use your information to contact you for market research regarding Hydrix products or services. We will give you the opportunity to choose your privacy preferences regarding such communications (see section 7, "Your privacy preferences and opting out"). Credit card information is used only for payment processing and fraud prevention. Sensitive personal information is collected only to facilitate our financial service providers' credit decisions and will be shared with them only with your permission. Credit card information and sensitive personal data are not used for any other purpose by our financial services providers or Hydrix and will not be kept longer than necessary for providing the services, unless you ask us to retain your credit card information for future purchases.
Personal data collected online may also be combined with information you provide Hydrix through other sources such as product registration, call centers or public events such as trade shows or seminars.
Personal data given to Hydrix may be transferred across state and country borders for the purposes of data consolidation, storage and simplified customer information management.
Non-personal data is aggregated for reporting about Hydrix website usability, performance and effectiveness. It is used to improve the customer experience, usability and site content.
5. Who we share your information with
Hydrix will not sell, rent or lease your personal information to others. Hydrix will not share your personal information with third parties except in responding to your requests for products or services. Your permission will be requested when you submit your information. Hydrix shares customer information across Hydrix-owned business entities and companies working on our behalf, but only as described above in "How we use your information."
Hydrix contracts with third-party service providers and suppliers to deliver complete products, services and customer solutions described in "How we use your information." Suppliers and service providers are required to keep confidential the information received on behalf of Hydrix and may not use it for any purpose other than to carry out the services they are performing for Hydrix. These service providers may change or we may contract with additional service providers to better accommodate our customers. Hydrix will not share personal information with any other third parties without your permission, unless required by law enforcement action, subpoena, or local law.
Hydrix or its related entities could merge with or be acquired by another business entity or some or all of their respective assets could be acquired. If such a combination or acquisition occurs, Hydrix will make every reasonable effort to notify you in the event we share with the merging or acquiring entity some or all of your personal information to continue serving you.
6. Your choices
Hydrix gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and Hydrix-wide marketing communications. Hydrix-wide communications may include new product information, special offers, or an invitation to participate in market research.
7. Your privacy preferences and opting out
8. Your information and third-party companies
Certain Hydrix services are linked with those from unrelated third-party companies, some which offer you the option to share with both Hydrix and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single Hydrix Web page, to request communications from Hydrix marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice.
9. Access to and accuracy of your information
Hydrix strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of Hydrix's website may limit access to specific individuals through the use of passwords and other personal identifiers.
The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page.
10. Keeping your information secure
Hydrix is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, Hydrix has in place appropriate physical and managerial procedures to safeguard the information we collect.
We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.
11. Changes to this Statement
If there are updates to the terms of Hydrix's Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, Hydrix will provide notification to affected customers.
12. Contacting us
Atten: Hydrix Privacy